About Northwest Ambulance
Northwest Ambulance is committed to creating long-term EMS partnerships by delivering efficient, innovative, high quality and cost-effective services that are built around the needs of the people, hospitals and the communities we serve.
One of our core beliefs at Northwest Ambulance is balance.
We tend to the health and satisfaction of our patients, employees and customers so that no one element is out of proportion or unduly emphasized at the expense of the rest.
Our decade of experience has shown us that systems placing too much emphasis on financial gain do so at the expense of employees and customers. Organizations that put the major focus on customers often experience high employee turnover, creating a shortage of critical talent. Providers that yield to employee demands often are unable to sustain the cost of their practices.
Regardless of the scenario, patient care and satisfaction ultimately suffer when an organization lacks balance.
At Northwest Ambulance we understand that balance correlates to stability – and stability leads to the dependable business practices and long-term relationships we desire.
Who are we
Northwest Ambulance consists of over 150 EMTs, RNs, Dispatchers and Management Staff. We transport thousands of patients every year from all over the Puget Sound. Our main service area is focused in the downtown Seattle area up to Canada. We currently transport for hospitals, clinics, fire departments, and nursing homes.
The Northwest Ambulance management team and its employees bring decades of experience to the provision of EMS, We have a track record of building exceptionally strong relationships with our customers and we are partners with local EMS as well as the community.
What do we believe in
When you call on Northwest Ambulance you call on a team with a passion for medicine and a devotion to patient care.
We work to assure the best possible response times and unrivaled customer service. We see our work as more than a business. It’s a commitment to you and your community.
For patients and employees alike, we work to create an environment where EMS professionals can do their best to help ensure retention of key personnel and critical talent.
We see quality management principles and practices as essential as well, and we’ve worked to make sure the best practices are woven through all aspects of our organization at every level of our operation.
We rely on technology that works best, and we bring many years of experience to each operation we serve.
Our philosophy on the use of advanced and new technology is that it should improve the delivery of clinical care and customer service. It should improve employee working conditions and efficiency.